The World According to Mitch

We have all had our horror stories with technical support phone calls.  Unfortunately I found myself over the past few weeks dreading a call that I knew would not go well.  The story: Because of the nature of my career I spend a lot of time in both Canada and the United States.  A year...

My credit card was refused on Friday. In a shoe store in Montreal while standing with my mother my credit card was refused. Of course this was a slightly embarrassing situation, exacerbated by the fact that my mother was standing there, and knowing that my balance should have been more than sufficient...