The World According to Mitch

One of the great advantages to MVP Summit is the information that is made available to us; speak to any MVP and chances are they were in no fewer than a dozen sessions over the course of four days, not to mention all of the break-out sessions, the Open Space sessions on the first day, and a plethora...

Every so often an event comes along that has the potential to offer a lot to many for very little.  The problem in deciding which ones are worthwhile is not only deciding which ones are primarily focused towards marketing rather than offering benefit, but sometimes in taking the time to understand...

On Wednesday I got together with five thousand of my closest friends at the Direct Energy Centre in Toronto for the launch of, among other products, Windows Server 2008.  It was one of those events that you had to be at to believe! Most of you know that I wear many hats wherever I go, and this event...

We have all had our horror stories with technical support phone calls.  Unfortunately I found myself over the past few weeks dreading a call that I knew would not go well.  The story: Because of the nature of my career I spend a lot of time in both Canada and the United States.  A year...

The past two years I have failed to send out my regular Holiday Update Letter to friends and family.  The reasons are irrelevant, but yesterday and today I decided to revive that tradition, and sent it out.  If you did not get it then please understand that I hand-select the recipients from...

My credit card was refused on Friday. In a shoe store in Montreal while standing with my mother my credit card was refused. Of course this was a slightly embarrassing situation, exacerbated by the fact that my mother was standing there, and knowing that my balance should have been more than sufficient...

(Originally published March, 2006) As I settled into my hotel last night I could not help but think back on my travel experiences of the past few years, especially as pertains to Information Technololgy. I have done a bit of traveling since I moved to Montreal (nearly ten years ago!). The first thing...