The World According to Mitch

Of late I have been on a bit of a Mobile 6 kick - I bought my new PDA in November, and since this week I finally got the entire system cooperating in Canada I decided to expand my mobile experience beyond the basic Default settings. Of course a few months ago this would never have occurred to me, but...

We have all had our horror stories with technical support phone calls.  Unfortunately I found myself over the past few weeks dreading a call that I knew would not go well.  The story: Because of the nature of my career I spend a lot of time in both Canada and the United States.  A year...