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On Security and Stupidity. by Mitch

My credit card was refused on Friday. In a shoe store in Montreal while standing with my mother my credit card was refused. Of course this was a slightly embarrassing situation, exacerbated by the fact that my mother was standing there, and knowing that...

Cooperation Breeds Success by Mitch

I had two separate conversations with two individuals who have nothing to do with one another over the past few days that has made me remember the old army adage: 'We can hang together, or we will surely hang separately.' Who is allowed to do...

Certifications Alone Do Not Make the Pro by Mitch

An interesting post appeared in a newsgroup that I monitor today. A desktop support technician in the United Kingdom lamented a colleague who had attended a two week MCSE boot camp and indeed earned that certification. Unfortunately he later encountered...

Find your Balance and harmony will follow by Mitch

As I sat with a friend and colleague the other night I asked him if he had read a particular book. He told me that it had been months or longer since he read a non-technical manual of any sort, and it got me thinking. Now it should be noted that this...

The Road Warrior by Mitch

I get a lot of questions about my lifestyle. I spend most of my time traveling, and people seem to think that it is glamourous. I suppose I did too, at the beginning. That wears off after a while, and doubly so when you have a comfortable home. So a question...

The Importance of Professionalism by Mitch

I called my car dealership last week to make an appointment because that’s what the sticker on my dashboard told me to do. Admittedly my odometer was a little past the number on the sticker so when the rep asked I told them precisely how many kilometres...
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